Below are recent comments by our clients. You are welcome to visit this page regularly for more comments by our clients.

Extracts from letter from Mrs W who moved from Gisborne to Red Beach
I cannot thank you enough for the manner in which both yourself and staff handled my move from Gisborne to Red Beach. The boys were a happy group in trying weather conditions, and happily packed up all my pot plants with only a grin. My plants all arrived safely, along with everything else. I am not an easy person to please and I consider they did a great job, no scratches, no breakages, what more could I ask.
I have no hesitation in recommending your company to anyone.

Email received from Mr F who moved from Orewa to the U.K.
We just wanted to say thanks for the excellent service you gave us in our move from Orewa to the U.K. last month. Everything was superbly packed. The team on the day were very helpful - could not have been more so. And it all arrived on the day we got here - perfect timing - and in perfect order. I'd thoroughly recommend your services.

Extracts from letter to our Christchurch Branch Manager from Mr & Mrs C whose goods we shipped from Christchurch to the U.K.
I would like to thank yourself and your team for the excellent service we have received from New Zealand Van Lines whilst packing up for our relocation to the U.K.
It is very stressful packing up and moving to the other side of the world but your company has assisted massively and reduced much of the stress.
I would particularly like to thank the team who came to our home to pack up and remove all our household items. They were very professional and an absolute pleasure to deal with. They worked incredibly hard, especially on the 37 degree day! We would be grateful if you could pass on our sincere thanks to them all.

Comments on Performance Report from Mr & Mrs K who moved from Wellington to Christchurch.
Crew were very positive, helpful, courteous and accommodating. Worked well as a team - would recommend to anyone. Admin staff helpful with my queries re insurance etc.

Comments on Performance Report from Mr A whose goods were moved from Dunedin to Auckland
The level of service across the entire NZ Van Lines company was first class in all respects. I would not hesitate to recommend your company to anyone considering or requiring competent and professional movers.

Comments on Performance Report from Mr E whose goods were moved from Invercargill to Alexandra.
We've moved with you before on two occasions. This crew was the best we've every worked with by far. Great service. Will recommend you.

Comments on Performance Report from Ms N who moved from Palmerston North to Winton.
Overall impressed with great service and pleasant, efficient staff. Thanks for making the big move as easy as possible for us.

Comments on Performance Report from Mrs T who moved from Wyndham to Hawera.
Have used NZ Van Lines twice now - very professional and efficient service. All staff friendly and approachable. Made a big shift from South Island to North Island stress free. Thank U!

Comments on Performance Report from Ms H who moved from Waipapa to Picton.
Still unpacking, but all seems well. I am making this move on my own and I felt confident in your Company ability to get me safely through the move. Thank you. I would be happy to recommend you, as you were to me by a friend who moved with you from the U.K.

Comments on Performance Report from Mrs D who moved from Tauranga to Auckland.
The delivery crew were particularly good - made a long tiring process seem like a lot of fun and dealt with me very cheerfully and professionally - would definitely use them again. Thanks guys?

Comments on Performance Report from Mr D who moved from Auckland to Wellington.
We live up a steep hill, house access via steps and difficult dead end street. Your guys remained cheerful, helpful and obliging at all times. When I have used other moving companies this has never been the case.

Comments on Performance Report from Mr & Mrs L whose goods were shipped from the U.K. to Auckland.
Efficiency - all staff delivered exactly what was promised.
Pleasant manner - staff were friendly and a pleasure to deal with.

Comments on Performance Report from Mr K whose goods were shipped from the U.K. to Christchurch.
Delivery men very polite and obliging. Very smooth operation from N Z Van Lines. Quite stressless - would recommend this service to anyone thinking of emigrating. PSS operated to the same standard over in the U.K. too.

Comments on Performance Report from Mr M whose goods were shipped from the U.S.A. to Auckland.
We had excellent service from N Z Van Lines even before we left the U.S.! Debbie Beech, in particular, was very good about making sure everything was taken care of. She is an excellent representative of your company! The gentlemen that delivered our shipment were all very helpful and did a great job.

Comments on Performance Report from Mr Y whose goods were shipped from Sydney to Tauranga.
We thankyou for our easy transition and excellent communication - moving from Australia to N.Z. and would recommend your company to any of our friends.

Extracts from letter to Dunedin Manager from Mrs S who moved from Hawea to Dunedin.
We would like to thank you and your team for making our shift from Hawea to Dunedin as easy as possible.

Thank you to Katie who was most patient with our enquiries and helpful with all the info we needed.

We would like to make a special mention of the team leader. He was most professional yet friendly and cheerful to be around at a particularly stressful time. This young man will go far.

The experience reminded us of why we have dealt with Van Lines in the past.

Comments on Performance Report from Mr R who moved from Christchurch to Auckland.
Kay Collingwood organised our move - she was a superb advert for your company and couldn't have been more helpful. The men who packed for us were superb too and were the fastest and most efficient I've seen (and we've moved home fairly frequently!).

Comments on Performance Report from Mr and Mrs Bonar who moved from Waitati to Takaka.
Keep up the great work. Our truck driver, Henry, made the whole job easy, nothing was a problem. That man is a great asset to Van Lines.

Comments on Performance Report from Mr P who moved from Wainuiomata to Levin.
Have already recommended your service to others - one who is getting quote from you this week. Staff were all very polite and showed a great deal of care with our possessions.

Comments on Performance Report from Mr & Mrs C who moved from Dunedin to Wellington.
We were extremely impressed with the very good service and professionalism we received from your company.

Comments on Performance Report from Mr G who moved from Alexandra to Nelson.
Thank you very much for providing an easy, efficient and professional move. Everything was 110%!! Would recommend to anyone.

Comments on Performance Report from Mr & Mrs H who moved from Ranfurly to Chatham Island.
The staff at Cromwell were absolutely wonderful, as were Tui and Donna who did our packing. Many thanks to them.

Comments on Performance Report from Ms M who moved from Invercargill to Whangarei
The service was excellent and efficient. Staff were friendly and helpful. No need for any improvement - you are doing all the right things. I will recommend you to friends.

Comments on Performance Report from Mrs W who moved from Dunedin to Auckland.
Administration staff were extremely efficient, polite and friendly. Operational staff were punctual, courteous and just got on with the job. Excellent service all round.

Comments on Performance Report from Mrs W who moved from Auckland to Taupo.
You can do no better than this - congratulations.

Comments on Performance Report from Mrs G who moved from Dunedin to Nelson
I would especially like to say thank you to your staff member who reassured me that he would complete the "kitchen" packing for me - I had run out of boxes, time and energy!! Also the care given my treasured "weeds".

Extracts from E-mail from Mr & Mrs F whose household effects we shipped from Papamoa to Norfolk, U.K.
I must say that the service you provided was just the best. From the original site visit by Travis to the unpacking at this end everything went very well and smoothly. We were particularly impressed by the friendly and helpful staff who worked at our home doing the packing up of everything and stowing of the container. Everyone who saw the packing here couldn't believe what a great job you had done. The boys from Britannia (your partners) did a good delivery job too and were most obliging.

So - very many thanks for a great job well done. We would always recommend your company to anyone making a similar move - in either direction.

Comments on Performance Report from Mr and Mrs I whose goods were shipped from the U.K. and delivered by our Wellington Branch.
From start to finish (PSS in U.K.) the service has been excellent, exceeding expectations. Everything was treated with respect by extremely friendly staff. We can't fault the service at all. My parents are emigrating from the U.K. soon and we'll definitely be recommending NZVL without hesitation. Well done!

Comments on Performance Report from Mr B whose goods were shipped from Germany to Port Chalmers and delivered by our Dunedin Branch.
The whole service was absolutely perfect.

Comments on PerformanceReport from Ms H who moved from Wellington to Auckland.
I was very nervous regarding our possessions moving. Bob and the team at both locations were superb. Totally professional and treated everything with respect. I will be recommending you to others.

Comments on Performance Report from Mr M who moved from Riverton to Gisborne.
Brilliant service at a stressful time. All staff pleasant and courteous. Very reassuring and incredibly helpful at both ends of the move. We have told others about "Van Lines NZ".

Comments on Performance Report from Miss S whose goods were shipped from the U.K. and delivered by our Wellington Branch. The guys who helped unpack our container were a pleasure to have in our home, and great with our 3 year old son who wanted to help. Thanks!

Comments on Performance Report from Mr B whose goods were shipped from Tauranga to Brisbane.
No bull, no putting down other companies. You offered a service and followed through 100%.

Comments on Performance Report from Ms S whose goods were shipped from Cape Town, South Africa, and delivered by our Wellington Branch.
Thank you for the good service. From the driver to the assistants I can't fault you in any way. I commend you on a job well done.

Comments on Performance Report from Mr and Mrs H who moved from Queenstown to Nelson.
This was a seamless shift for us from the time I made the initial phone call for a quote through to the last box being delivered. The standard and service were excellent. Will certainly recommend you to anyone. Thank you.

Comments on Performance Report from Ms M who moved from Invercargill to Whangarei.
The service was excellent and efficient - staff were friendly and helpful. No need for any improvement - you are doing all the right things. I will recommend you to friends.

Comments on Performance Report from Mrs C whose goods were shipped from England and delivered by our Christchurch Branch.
Great customer service all the way along in very difficult circumstances. One to one care and attention. Thank you so much - especially to Ozzy John.

Comments on Performance Report from Ms S whose goods were shipped from the U.K. and delivered by our Tauranga Branch.
Everyone very accommodating. Swift delivery, well informed. Nothing too much trouble.

Comments on Performance Report from Mrs W who moved from Pauanui to Auckland.
All staff made this an effortless operation for me and all were extremely helpful. Thank you - would definitely recommend. (All this was done with short notice).

Comments on Performance Report from Mr C who moved from Dunedin to New Plymouth
We were very happy with the quality of service and value for money. Thanks for taking 99% of the stress out of our move.

Comments on Performance Report from Mr T. who moved from Auckland to Gisborne.
The delivery end was fantastic, timely, orderly, well done; all items were well packed and well handled. Very happy with the service.

Comments on Performance Report from Mr H who moved from Winton to Christchurch.
Jason the driver/packer was absolutely brilliant and very professional.

Comments on Performance Report from Mr B who moved from Auckland to Te Awamutu.
The two young lads packing up were excellent in both attitude and ability. A very stress free move and nothing broken at all. Thank the whole team from us.

Comments on Performance Report from Ms M who moved from Auckland to Christchurch.
Wicked service. Very happy with it and would definitely use you guys again.

Comments on Performance Report from Mr B whose goods were shipped from the U.K. and delivered by our Christchurch Branch.
Well established firm that were helpful with many queries that I had.

Comments on Performance Report from Mr I whose goods were shipped from the U.K. and delivered by our Wellington Branch.
An excellent service all round. Sandra in the office was very helpful at all times. The delivery crew were superb, a cheerful happy bunch who worked extremely well.

Comments on Performance Report from Mr & Mrs S who moved from Otakiri to Whangarei.
For us you couldn't have done any better. Would not recommend any other company. The driver was a real gentleman - so helpful. Packers at both ends like one big family. I can't say enough about NZVL. It sure did take the stress out of moving.

Comments on Performance Report from Mr P whose goods were shipped from the U.K. and delivered by our Christchurch Branch.
The friendly, efficiency, punctuality and professionalism of the services provided. Thank you all for taking the stress from a stressful situation. You will be recommended to anyone thinking of relocating to or from New Zealand.

Comments on Performance Report from Mr M whose goods were shipped from Antwerp and delivered by our Wellington Branch.
I would like to thank Sandra and Melissa who were both excellent with their advice and information regarding both parts of my shipment. Overall I was very impressed with the company and all your staff including the delivery personnel who were fantastic. Excellent service all around. Please pass on my thanks.

Letter from Mrs C whose goods were shipped to Wellington from the U.K..
I wanted to take this opportunity to write to thank you for the excellent service that your Company has provided.

I have spoken to Sandra in your Import Department on several occasions who has always been very helpful and courteous explaining the procedures of Customs and MAF.

It has been a very anxious time for my husband and I waiting for our furniture to travel across the world. It was so wonderful for everything to arrive safely, and it was all made so much easier for us by the excellent customer service we received from your Company. Many thanks.  

Letter from Mrs I who moved from Blenheim to Auckland.
I would like to commend the packing done at our house by Marie from your Blenheim branch on 26 and 27 April. She has a positive attitude, works fast and competently. We were most impressed by the packing and the speed with which she worked.

Comments on Performance Report from Mr R who moved from Christchurch to Auckland.
A special "thank you" Ana (Sales Co-ordinator), whose service was outstanding and her professionalism was an absolute credit to New Zealand Van Lines. Cheers.

Letter from Ms J who moved from Mosgiel to Cromwell..
I am writing this letter to give my thanks on our successful move to Cromwell from Mosgiel. We had your team come in to do the packing and were put at ease by Kahu. He introduced us to A.J., Shane and Malcolm. The four got on with the job and made it less stressful. The next day A.J. had the team under control. Henry, the truck driver was also very professional. I would like to congratulate your firm for the excellent team of guys that we were lucky enough to have packing, loading and transporting our furniture. I will be recommending your firm to friends and family. Thanks once again.

Comments on Performance Report from Mr & Mrs M who moved from Invercargill to Cromwell.
The professionalism, friendliness and co-operation of New Zealand Van Lines Invercargill, certainly made the 1st house shift in 47 years less traumatic and stressful for us. Sincere thanks to Stephanie, Lawrence and your competent staff members.

Comments on Performance Report from Mr & Mrs P who moved from Palmerston North to Auckland..
We were very pleased with the quality of service provided. The professionalism of the personnel involved, in particular Paul (Sales), the office staff, those who came to pack and deliver was highly commendable. We have no hesitation to recommend N Z Van Lines to our friends and family.

Comments on Performance Report from Mr Q who moved from Kerikeri to Nelson..
We have re-located many times - you would come out 10 out of 10.

Comments on Performance Report from Mr T who moved from Auckland to Rotorua.
Fantastic service. Thankyou very much. Especially to Kelly in Sales and Tu and Richard and the boys who packed and delivered. A huge credit to your company!!

Comments on Performance Report from Mr G who moved from Ashburton to Masterton.
We felt your packing team were there to please. Nothing was a problem and we appreciated the high level of customer service we received from your driver Malcolm. In fact he was outstanding!

Comments on Performance Report from Mr & Mrs M who moved from Whakatane to Tauranga.
A friendly and competent team who made our move smooth and easy. Would definitely use again after some lesser services with other companies.

Letter from Mr & Mrs B. whose goods were shipped from Auckland to Israel..
We have finally got the container that has been shipped by you to Israel. Our contents have arrived in full and safely without any damage. When we unpacked them we realised how professionally they were packed. We would like to thank you and all your packing and loading teams for your service, professional approach and positive attitude. Please forward on our behalf special thanks to David, who was the packing team leader. He packed everything very thoroughly and professionally and looked after our stuff like it was his own.

We will strongly recommend our friends and colleagues to work with you in the future and shall we have to move again Van Lines will definitely be our first choice.

Comments on Performance Report from Ms M who moved from Otatara to Auckland.
Will definitely recommend you to others. My mother helped unpack boxes and she was impressed with how things were packed. She is telling everyone how good you are.

Comments on Performance Report from Professor & Mrs R who moved from Dunedin to Wellington
We can't thank those involved enough for making the move so easy and stress-free. From the staff in Dunedin, to Arthur the driver, to the Wellington staff, we received top level service. All were respectful and helpful and also friendly.

When making contact online I made the same request in the same way to three companies . Despite being the last company I contacted, NZ Van Lines was the first to contact me, the first to complete the inventory and estimate and ultimately won the contract not only because of the price but more importantly because of the way the staff in the Dunedin office treated us. Keep up the good work - I know we would use your company again and you should be proud of your staff and the service they provide.

Comments on Performance Report from Mr S. who moved from Wellington to Martinborough.
The blokes who manned the truck were superb. They even changed my flat tyre a couple of days later.

Comments on Performance Report from Mr & Mrs J who moved from Queenstown to Fox Glacier
We greatly appreciated the wonderful service you gave us. We had to make last minute changes and the ease and willingness to help us was just fantastic. You exceeded our expectations!

Comments on Performance Report from Mr & Mrs W who moved from Timaru toBlenheim.
Packing staff at Timaru were exceptional, did excellent job - a pleasure to have in our home, made our move a pleasant experience - please pass on our thanks to them.

Comments on Performance Report from Mrs G whose goods were shipped from the U.K. and delivered by our Christchurch branch.
The professionalism of all the staff I dealt with and helpfulness of everyone, especially Rachael.

Comments on Performance Report from Mr L whose goods were shipped from the U.K. and delivered by our Wellington Branch..
Helpful and informative personnel made the move easier. Removal men could not be more friendly and helpful.

Comments on Performance Report from Mr J whose goods were shipped from the U.K. and delivered by our Wellington Branch.
Everyone was really polite; making a point of introducing themselves by name - it may be policy but it's a policy that works. Efficient, professional and very courteous.

Letter from Mr F who moved from Taupo to Wakefield.
It was my intention to write to you, as soon as we had completed unpacking, to express our thanks for the very professional way all your staff had acted during our relocation from Taupo to Wakefield. The staff who packed in Taupo, the driver of the transporter and the unpacking people in Wakefield were all very obliging and went out of their way to make our shift as stress free as possible.

We have not completely unpacked, as we are awaiting some additional furniture which is on order - and now your Performance Report has arrived. I have completed the Report and you will see that my wife and I are completely happy with the performance of your company and your staff during our shift. We are very satisfied clients.

We would certainly make use of Van Lines again, if the need ever arose.

Letter to our Christchurch Branch from S.W.
We recently had 11 boxes, many of which containted fragile china and glass items shipped from London. Many of these were of sentimental value and so I had carefully wrapped each piece.

I was delighted that absolutely nothing was broken or damaged and so would like to thank your staff and company for a job well done. Too often people are quick to criticize but slow with praise. Thank you very much.

Comments on Performance Report from Mr B who moved from Ranfurly to Waimate.
The move was made with minimum stress and anxiety by the care of the packing, uplift and delivery by your staff. Paddy was an excellent organizer and the packing of everything into the van amazing!

Comments on Performance Report from Mr & Mrs C whose goods were shipped from the U.K. and delivered by our Tauranga branch.
Could not fault your service in any way. Many thanks.

Comments on Quality Control Report from Mr O whose goods were shipped from Southampton to Wellington.
Very polite, helpful and friendly. You couldn't improve on your staff at all.
Thanks very much for making our move very successful.

Comments on Quality Control Report from Mr & Mrs G whose goods were shipped from Felixstowe, U.K. to Tauranga.
The lads who delivered our goods in New Zealand were nice, kind, very friendly, honest and hard working. "Don't change a thing".

Comments on Quality Control Report from Mrs R whose goods were shipped from Southampton to Wellington.
We would just like to thank everyone who helped us from Sandra initially to Mellissa who arranged and re-arranged delivery every time our move got delayed, to the team who turned up late in the afternoon having brought our delivery forward by a day. They worked amazingly as we unloaded, moved and unwrapped some 184 packages in an hour and a half, maintaining a sense of humour as well as courtesy. Thank you all. I will definitely recommend you to any fellow Brits emigrating this way.

Comments on Quality Control Report from Ms B whose goods were shipped from South Africa.
Cannot believe the level of service and politeness. Absolute pleasure dealing with such polite and informative staff. Will recommend your Company to one and all! Well done on such a high standard all around.

"Thank You" card sent to Management and Staff by Mr & Mrs B who moved from Wellington to Auckland.
Thank you for you professionalism, helpfulness and care in moving our belongings to our new house in Auckland. We would certainly recommend your company to anyone moving house. Thank you so much.

Letter sent to Dunedin Manager by Mr B who moved from Dunedin to Rolleston.
I am writing to commend your team for their efforts. Paddy and his team for their courtesy and efficiency in the packing and loading and Roy the driver and his two helpers at this end. We were impressed and will be recommending your company to any people we know that are planning a move. Thank you.

Comments on Performance Report from Mr & Mrs C who moved from Rotorua to Auckland.
We were very impressed with the friendliness and co-operation of the moving staff who were very professional. Thank you for great service.

Comments on Performance Report from Mr B who moved from Christchurch to Auckland.
I was recommended your company after having a disastrous experience with an opposition company. Everything was awesome. Relaxed, friendly and driver Leo was awesome.

Comments on Performance Report from Mr & Mrs G who moved from Oamaru to Lincoln.
Very professional staff, friendly and worked to meet and exceed our expectations. Kaha and Mel did a fantastic job (nothing damaged). Malcolm packed well and delivered on time.

Comment on Performance Report from Ms D who moved from Wellington to Dunedin.
As happy this time, as on x2 previous moves. Thank you.

Comments on Performance Report from Ms H who moved from Lawrence to Mayfield.
A very big thank you for making our move fast and easy. Barry the truck driver was excellent. If we move again we will get in contact with you. A very big Thank You to you all.

Comments on Performance Report from Ms W who moved from Palmerston North to Kaitoke.
Everyone was helpful, cheerful and delightful. Thank you.

Comments on Performance Report from Mr L whose goods were shipped from the U.K. and delivered by our Wellington Branch..
All I can say is what a great and helpful service. You will come highly recommended by me to anyone I know.

Comments on Performance Report from Mr J who moved from Christchurch to Auckland.
All in all we were very impressed with all levels of service and commitment that NZ Van Lines offered.

Jason - Sales Staff - Brilliant!!
Clappy - Driver - Above duty of call, fantastic!!

The team in Auckland did a great job taking away all the boxes and rubbish. If shifting again we would certainly use NZ Van Lines.

Extracts from E-mail from GM who moved from QUEENSTOWN to OREWA.
Just a short e-mail to express our appreciation to NZ Van Lines for a very smooth and problem-free move. The packers took very good care of our belongings, the driver and packer Mel who loaded his lorry like a load-master on a Hercules, the unpackers who were a non-stop laugh, really nice guys. Mel is a very good PR man for the company. Top marks also to Shane who kept in touch with us throughout to ensure everything was OK, and who organised cleaners when I told him the vehicle transporters had made a mess on my seat and door panel and the speed with which he has had packaging collected each time we have said there's a load ready. Having employed people ourselves for a number of years we know when people are genuinely extremely happy working for a company and this has been obvious with all of your people involved in the move. Once again many thanks involved.
It was a worry free pleasure being moved by NZ Van Lines and we are happy that we decided to use NZ Van Lines over the other companies that quoted. We would happily recommend New Zealand Van Lines to anyone contemplating a move.

Comments on Performance Report from Mr W. who moved from AUCKLAND to NELSON.
No suggestions - keep doing what you are doing. Very happy with NZVL level of service, good operational staff, and your 'no trouble' total approach to our shift. Went very well for us.

Extracts from e-mail from Mr & Mrs M.
We have just used NZ Van Lines for a 3^rd overseas move and this just happened to be the best by far. Firstly we used your Company not on price but on the professional approach given by Rhonda.   But the biggest thing for us was the service given by "Paddy" and his crew of A.J. and one other.   Paddy is just the most amazing guy.   He made everything go so smoothly, it was so easy for my wife and I.   Moving overseas can we have found in the past be a very traumatic experience, but not with Paddy.   Please pass on our warmest thanks to a most wonderful man.

Letter from DS and DB, Christchurch, who moved locally.
Please pass on our thanks to the team that moved us. Our move went very smoothly in spite of the snow! Your staff were a pleasure to deal with, they were friendly, helpful and very courteous, not to mention how impressed we were with how hard they worked.

We have experienced the very worst of moving companies and were very pleasantly surprised by your team's professional approach and the ease at which we see the process can work after all. We have been recommending your company and will continue to do so.

Comments on Performance Report from J & J who moved from AUCKLAND to GISBORNE
Staff were marvellous. Excellent is not good enough. You were all above this.

Letter accompanying Performance Report from Mr & Mrs C who moved from TE HORO to MOTUEKA.
We would like to add our thanks for a stress-free move. The attitude of your operational staff in very trying conditions (floods) was outstanding. We will certainly recommend your company.

Comments on Performance Report from Mr & Mrs S who moved from DUNEDIN to ROTORUA.
BEST SERVICE. We have moved with other companies. This is the Best. Will recommend this company to all our friends and family.

Comments on Performance Report from Mr P who moved from WHAKATANE to PAPATOETOE.
Excellent professional efficient removal by staff from Whakatane. The Foreman and his crew are a credit to NZVL.Can't speak highly enough of their service and general good manners. Please pass on our compliments.

Comments on card from client who moved from Wellington to Auckland.
For your professionalism, helpfulness and care in moving our belongings to our new home in Auckland. We would certainly recommend your company to anyone moving house. Thank you so much.

Letter from Mr & Mrs F who relocated from Nelson to Brisbane.
I would like to thank you all for the stress-free relocation of our household effects from Richmond to Brisbane.

We were extremely happy with Mike Delany's friendly and competitive quote, the great communication throughout with Tracey, and the two packers who packed everything thoroughly. We were lucky enough to have everything except one glass arrive intact.

Wridgways at this end were also great and kept us well informed from the moment our container arrived until delivery.

Many thanks. I would have no hesitation in recommending your company to others.

Comments on Quality Control Report from Ms N who moved from Timaru to Nelson.
Thought it was excellent that the loading of our goods was undertaken in a very orderly and relaxed manner. We didn't feel rushed which was great since moving can be stressful. Thanks to Leo and the Team for a job well done! Leo was just great.

"Thank You" card sent to Management and Staff by Mr & Mrs B who moved from Wellington to Auckland..
Thank you for you professionalism, helpfulness and care in moving our belongings to our new house in Auckland. We would certainly recommend your company to anyone moving house. Thank you so much.

Comments on Performance Report from Mr and Mrs K who moved from Dunedin to Nelson..
We found the service and moving experience with N.Z. Van Lines to be excellent! All staff were excellent, especially Rhonda who did the quote/sales and Mel who did the majority of the packing - many thanks!!

Comments on Performance Report from Mrs P who moved from Mosgiel to Blenheim..
The men's attitude and professionalism could not be bettered. A pleasure to deal with.

Comments on Performance Report from Mr & Mrs T who moved from Tauranga to Nelson.
Very impressed with service offered by Van Lines. The staff used for packing and unpacking were professional, friendly and hard working. Thanks for making our shift easy.

E-mail from Mr J who moved to Christchurch from Adelaide.
Having had 10+ moves over the past 6 years to Europe, Asia, Australia and intra-NZ with various moving companies I wish to make mention of the customer service I have received from NZ Van Lines, Sockburn, Christchurch.

During the stressful time of moving I have always encountered events which have soured the overall moving process - whether it be damage, time delays, lack of understanding of specific circumstances, rudeness, lack of care etc. I wish to highly praise NZ Van Lines - and in particular Ana - for the outstanding customer service myself and my partner have received upon our personal items arriving from Adelaide.

We are comfortable that we - and our possessions - are in the hands of highly competent professionals that deliver a quality, value service on time - with a smile!

Thank You Very Much!!

E-mail from Kate who moved from Dunedin to storage in Napier.
The move went very well - the guys even managed to get the stuff from the house to van while it wasn't raining.

I was very impressed with the team effort and would like you to pass on my appreciation for a job well done by your packing person - she's a "gem" that shouldn't be lost to the company and the big guys who amazed me with their ability to lift and move big items and heavy boxes so easily - great technique?.

Thank you, Gail, for your attention to detail and great customer service ...

Comments on Customer Contact Form from Mr and Mrs K who moved from Dunedin to Stoke, Nelson.
Andy, driver from Nelson awesome, Mel from Dunedin fantastic packing fast as, professional from the start when Rhonda visited, coming into the Dunedin office very friendly and helpful. Was very impressed.

Comments on Performance Report from Mr & Mrs G who moved from Dannevirke to Christchurch.
NZ Van Lines provided a superior service and we have recommended the company to dozens of prospective clients. Thank you for your superior transfer of our belongings from Dannevirke to Christchurch.

Comments on Performance Report from Mr & Mrs L who moved from Geraldine to Omihi.
Our administration person was Kareena in Christchurch. She was fantastic, very helpful and no question was a problem. She is a real asset to your company, plus our "moving men", Liam and Gary, were also great.

Comments on Performance Report from Mr S who moved from Porirua to Eastbourne.
Sandra was very good to deal with during the quote. Aaron, Pat and Roy (Driver - Bob) worked hard and were excellent to deal with throughout.

Comments on Performance Report from Mrs D whose goods were shipped from the U.K. to Christchurch.
I changed the delivery address only a couple of days before delivery. This proved to be no problem illustrating your adaptability and my belongings were delivered efficiently.

Comments on Performance Report from Mrs S whose goods were shipped from South Africa to Tauranga.
Friendliness, prompt assistance, the I Like My Job attitude.

Comments on Performance Report from Mr L who moved from Hamilton to Brisbane.
Very friendly and obliging. Nothing was any trouble.